If you have any questions about our refund policy or need to request a refund, please contact us.
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Last updated: February 27, 2026
At EduChamp, we strive to provide the best tournament experience. Please review our refund policy carefully before registering for any tournament.
Tournament registration fees are generally non-refundable once payment has been processed. This is because we allocate resources, prepare tournament materials, and reserve slots based on confirmed registrations.
We will provide a full refund in the following circumstances:
If EduChamp cancels a tournament for any reason, all registered participants will receive a 100% refund of their entry fee within 7-14 business days.
If you accidentally make duplicate payments for the same tournament registration, the duplicate amount will be refunded immediately upon verification.
If a payment processing error results in overcharging, the excess amount will be refunded promptly.
In certain cases, we may offer partial refunds at our discretion:
If you need to withdraw before the tournament registration deadline:
No refunds will be issued in the following cases:
To request a refund for eligible situations:
Once approved, refunds will be processed within:
Please note that payment gateway processing fees (charged by Toyyibpay) are non-refundable. Refunds will be issued for the tournament entry fee only.
EduChamp reserves the right to make exceptions to this refund policy in extraordinary circumstances at our sole discretion.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page.
If you have any questions about our refund policy or need to request a refund, please contact us.